Privacy Policy
Effective Date: April 11, 2025
Last Updated: April 11, 2025
ReviewRepair.com (“ReviewRepair,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and safeguard information when you visit reviewrepair.com (the “Site”) or use any related products or services (collectively, the “Services”). It also describes your rights and choices regarding your personal information.
By accessing or using the Services, you acknowledge that you have read and understood this Policy. If you do not agree, please do not use the Services.
1. SCOPE OF THIS POLICY
This Policy applies to information we collect through the Services and in the course of our business operations. It does not apply to information collected by third parties, including Amazon.com, Inc. (“Amazon”) or any other platform, even if accessed through our Services. Such third parties have their own privacy policies, which we encourage you to review.
2. INFORMATION WE COLLECT
1 Information You Provide to Us
◦ Account Information – such as your name, business name, postal address, email address, telephone number, and (where relevant) Amazon seller credentials you submit when creating an account or engaging our Services.
◦ Payment Information – such as billing address and limited payment card details (note that payments are typically processed by a third-party processor; we do not store full card numbers).
◦ Communications – including the content of messages, emails, or calls you send to us, such as support inquiries and feedback.
◦ Other Information – including data, documents, screenshots, or analytics reports that you choose to provide to facilitate review removal or related Services.
2 Information We Collect Automatically
When you interact with the Services, we automatically collect certain information using cookies, pixels, and similar technologies. This may include:
◦ Device & Usage Data – such as your IP address, browser type, operating system, referring URLs, the pages you view, the links you click, and the date/time of each visit.
◦ Analytics Data – aggregated usage statistics and anonymized identifiers generated by analytics tools (e.g., Google Analytics).
3 Information from Third Parties
We may receive information about you from Amazon or other third-party platforms, public databases, marketing partners, and service providers, subject to their respective privacy policies.
3. HOW WE USE YOUR INFORMATION
We use the information we collect for the following purposes:
• Providing and Managing the Services
To operate, maintain, and provide the features and functionality of our Services, including processing orders and payments.
• Communication
To respond to inquiries, send administrative messages, technical notices, updates, and other information you request.
• Service Improvement
To analyze trends, monitor usage, and improve the quality and performance of our Services, as well as develop new features.
• Marketing and Promotions
To send promotional communications regarding our Services, subject to your ability to opt out of such communications.
• Security and Fraud Prevention
To detect, investigate, and prevent fraudulent, unauthorized, or illegal activities and to protect the rights, property, or safety of ReviewRepair, our users, or others.
• Legal and Regulatory Compliance
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests, and to enforce our Terms of Service and other agreements.
4. LEGAL BASES FOR PROCESSING (FOR EEA/UK USERS)
If you are located in the European Economic Area (“EEA”) or the United Kingdom (“UK”), we only process your personal data under valid legal bases, such as:
• Contractual Necessity – To provide the Services you request and fulfill our contractual obligations to you.
• Legitimate Interests – For our legitimate interests, such as improving our Services and securing our operations, so long as those interests are not overridden by your rights and interests.
• Consent – Where you have given clear consent for us to process your personal data for a specific purpose (e.g., direct marketing emails).
• Legal Obligations – Where processing is necessary to comply with applicable laws or regulations.
5. COOKIES AND SIMILAR TECHNOLOGIES
We use cookies, web beacons, pixels, and similar tracking technologies to collect information and provide you with a more personalized online experience. You can control the use of cookies at the browser level. If you reject or remove cookies, you may still use our Site, but your ability to use some features or areas of our Site may be limited.
6. DISCLOSURE OF YOUR INFORMATION
We may share your information in the following circumstances:
• Service Providers
With third-party vendors and service providers who perform services on our behalf (e.g., payment processing, data analysis, hosting, customer service).
• Business Transfers
In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.
• Legal Compliance and Protection
To comply with legal obligations, respond to lawful requests and legal processes, and protect and defend the rights, interests, and safety of ReviewRepair, our affiliates, our users, or the public.
• Consent
Where you have consented to additional sharing of information.
We do not sell your personal information to third parties for monetary or other valuable consideration.
7. DATA RETENTION
We retain your personal information for as long as is necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need or legal obligation to process your personal information, we will either delete or anonymize it.
8. INTERNATIONAL DATA TRANSFERS
Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. We take appropriate measures to ensure that personal information remains protected in accordance with this Policy, such as implementing Standard Contractual Clauses for data transfers from the EEA/UK.
9. YOUR PRIVACY RIGHTS
Depending on your jurisdiction, you may have the right to:
• Access the personal information we hold about you and request portability of such information.
• Request correction of inaccurate or incomplete personal information.
• Request deletion of your personal information, subject to certain exceptions.
• Object to or request restriction of processing of your personal information.
• Withdraw any consent you have previously given to us.
To exercise any of these rights, please contact us at hello@reviewrepair.com. We may ask you to verify your identity or provide additional information to help us fulfill your request.
10. SECURITY
We employ technical and organizational measures designed to protect the security of your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security measure is perfect, and we cannot guarantee absolute security.
11. CHILDREN’S PRIVACY
Our Services are not directed at children under the age of 18, and we do not knowingly collect personal information from children. If you believe that a child under 18 has provided us with personal information, please contact us at hello@reviewrepair.com.
12. THIRD-PARTY LINKS AND FEATURES
Our Site may contain links to third-party websites, plug-ins, or features. Your interactions with these features are governed by the privacy policies of the companies providing them, not by this Policy. We encourage you to review the privacy statements of any third-party sites or services before providing your information.
13. CHANGES TO THIS POLICY
We may update this Policy from time to time. If we make material changes, we will post the updated Policy on our Site and update the “Last Updated” date above. Your continued use of the Services after the effective date of any changes indicates your acceptance of the revised Policy.
14. CONTACT US
If you have questions about this Policy or wish to exercise any applicable privacy rights, please contact us at:
ReviewRepair.com
Email: hello@reviewrepair.com
By using our Services, you acknowledge that you have read, understood, and agree to this Privacy Policy.
